Press conference
Recently, I’ve been spending almost all my time on BasketPulse engaged in various forms of communication (in-game messages, Discord, FPC, and so on).
Unfortunately, most of these interactions bring little to no real value either to BasketPulse or to the users who initiated them. After these chats, community members often remain unhappy because I cannot perform miracles, and I end up losing yet another evening just talking.
As a result, I have no time left to focus on critical updates and improvements.
I’m writing this publicly because today I plan to send this response to six people, and I hope to use this link for similar situations in the future.
*** For questions about the game: ***
These should not go to the administration but instead to:
1. Help section
2. Assigned teacher (for new users)
3. The community
If truly no one can help you, then please use the "Message to Administration" feature. We read every message sent there, and many lead to new game improvements or updates to the help section.
*** For questions regarding cheating, unfair play, etc.: ***
We have the Fair Play Committee (FPC):
1. If your country has an FPC member, contact them with your concern.
2. If your country doesn’t have an FPC representative, check the list of other FPC members and reach out to someone else.
If you believe FPC should handle things differently, discuss this within your community and ask your FPC members to raise these questions within the FPC.
If my involvement is necessary, FPC members can contact me directly through the FPC’s internal server. I provide input on specific issues in the FPC’s Discord group.
*** For other issues like: ***
1. Game bugs
2. Suggestions
3. Feedback
We have two main channels:
1. The in-game "Message to Administration" feature (our preferred method).
2. Discord’s bugs and suggestions areas.
To help us be more productive:
1. Keep messages focused on one topic. If you have multiple topics, it’s better to send separate messages.
2. Provide all relevant information and links. A significant portion of feedback lacks enough details, making it hard for us to address issues effectively.
-----------------------------
That’s all for today.
Thank you for your understanding! Let’s spend less time talking and more time working on improvements.
Unfortunately, most of these interactions bring little to no real value either to BasketPulse or to the users who initiated them. After these chats, community members often remain unhappy because I cannot perform miracles, and I end up losing yet another evening just talking.
As a result, I have no time left to focus on critical updates and improvements.
I’m writing this publicly because today I plan to send this response to six people, and I hope to use this link for similar situations in the future.
*** For questions about the game: ***
These should not go to the administration but instead to:
1. Help section
2. Assigned teacher (for new users)
3. The community
If truly no one can help you, then please use the "Message to Administration" feature. We read every message sent there, and many lead to new game improvements or updates to the help section.
*** For questions regarding cheating, unfair play, etc.: ***
We have the Fair Play Committee (FPC):
1. If your country has an FPC member, contact them with your concern.
2. If your country doesn’t have an FPC representative, check the list of other FPC members and reach out to someone else.
If you believe FPC should handle things differently, discuss this within your community and ask your FPC members to raise these questions within the FPC.
If my involvement is necessary, FPC members can contact me directly through the FPC’s internal server. I provide input on specific issues in the FPC’s Discord group.
*** For other issues like: ***
1. Game bugs
2. Suggestions
3. Feedback
We have two main channels:
1. The in-game "Message to Administration" feature (our preferred method).
2. Discord’s bugs and suggestions areas.
To help us be more productive:
1. Keep messages focused on one topic. If you have multiple topics, it’s better to send separate messages.
2. Provide all relevant information and links. A significant portion of feedback lacks enough details, making it hard for us to address issues effectively.
-----------------------------
That’s all for today.
Thank you for your understanding! Let’s spend less time talking and more time working on improvements.
--
(Translate)
(Translate EN)
+1
3.1
Don't see any improvements, only critical mistakes that makes game more difficult, mysterious and full of missunderstanding.
--
102 S
19 d.
--
(Translate)
(Translate EN)
+4
